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Policies

# Policies

Legal policies for Sycamore products and services.

- [Bug Bounty Non-Disclosure and Vulnerability Disclosure Agreement](/policies/bug-bounty-nda): Agreement governing the disclosure, confidentiality, and payment terms for participants in our Bug Bounty Program.
- [Bug Bounty Program](/policies/bug-bounty): How to report vulnerabilities, scope, and rules for our disclosure program.
- [Cookie Policy](/policies/cookies): What cookies are, how we use them on sycamore.so, and your choices.
- [Privacy Policy](/policies/privacy): How we collect, use, store, and protect your personal information.
- [Service Level Agreement](/policies/sla): The uptime target Sycamore commits to for its products, and how it is measured.
- [Support Policy](/policies/support): Support hours, how to report an issue, and the response time targets for each priority level.
- [Terms of Service](/policies/terms): The master services agreement governing access to and use of Sycamore's products.